Refund Policy Information

Registration Fee Structure

  • The registration fee is 250 AED (United Arab Emirates Dirham).
  • Fees for participants from other countries will be adjusted based on the equivalent of 250 AED according to the conversion rate of their respective currencies.

Refund Eligibility

  • Refund requests will be considered solely in cases of technical glitches originating from Educational Initiatives, preventing participation.

Refund Process

  • Initiate refund request by contacting customer support at [] within 7 days from the competition start.
  • Include participant’s full name, registration details, and details of the technical glitch experienced.

Refund Approval and Payment

  • Refund requests reviewed and approved within 14 days.
  • Refunds processed using the original payment method: back to card for credit/debit card payments, alternative method for others.

Deductions and Charges

  • No processing fee for refunds due to technical glitches caused by Educational Initiatives.

Currency Conversion and Variations

  • Refunds in AED, variations in local currency due to currency fluctuations for participants with adjusted fees.

Payment Gateway Considerations

  • Collaborated with payment gateway partners for a smooth refund process.
  • Participants advised to contact their payment provider for any concerns regarding refund transactions.
  • By registering, participants and parents/guardians acknowledge and accept this refund policy. Contact for further policy clarification or questions. We’re excited for an enjoyable competition experience for all!

Cancellation Policy

  • No Cancellation if there is no policy